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Terms of Use

General terms and conditions of use
Page last updated on: July 2014

Please read carefully

Your use of the Aqua I. T. Support Ltd. Web Site is subject to these terms and by using the Site you show your agreement to such terms. If you do not accept our terms, please do not use the Web Site.

Ownership of Web Site

This Web Site belongs to Aqua I. T. Support Ltd. Accountants Plus, Upper Floor Unit 1 Cadzow Park, 82 Muir Street, Hamilton, Lanarkshire, ML3 6BJ. Registered number SC476745 and VAT registration number: 186 1136 09

Contacting Us

These terms and conditions are governed and constructed according to Scottish & UK law. Our terms of trading do not affect your statutory rights as a consumer.

Aqua I. T. Support Ltd, our suppliers, advertisers and our personnel are completely dedicated to providing the highest levels of customer service. We will process your order as quickly and efficiently as possible and delivery is usually within 2-3 working days, dependent on the product or service being acquired. Details are contained within the product information provided.

If you need to contact us, please email us at accounts@aquaitsupport.co.uk.

Tel : 0141 530 2007
Fax :  0870 235 3740

If you require any advice or assistance please call on 0141 530 2007 lines are open between 0900 - 1700 Monday to Friday.

We aim to provide high levels of customer satisfaction. In the unlikely event of a complaint you should email accounts@aquaitsupport.co.uk. We will endeavour to respond to your query within 2 working days.

About Us

Please see our About Us page for further details.

Headings

Headings used in these terms and conditions are for convenience only and shall not affect their interpretation.

Trademarks

The images, logos and names on this Web Site which identify Aqua I. T. Support Ltd. or third parties and their products and services are proprietary marks of Aqua I. T. Support Ltd. and/or the relevant third parties. Nothing contained in this Web Site shall be deemed to confer on any person any license or right on the part of Aqua I. T. Support Ltd. or any third party with respect to any such image, logo or name.

Alterations

Aqua I. T. Support Ltd. reserves the right, at any time and without prior notice, to remove or cease to supply any product or service contained on this Web Site. In the event that such removal takes place we shall not be liable to you in any way whatsoever for such removal.

Phone Calls and Emails

Telephone calls using the telephone numbers provided on this Web Site and email correspondence with Aqua I. T. Support Ltd. at the email addresses accessible through, or discernible from, this Web Site may be recorded or monitored. By using such communication methods you are consenting to the recording or monitoring of the same.

Telephone charges

The price of calls may vary depending on your telecomms supplier. Please check with your operator for exact charges.

Payment

We do not accept payment via our website.

If payment is to be made by cheque, please allow 7 days for cheque clearance. Any errors in receipts or payments will be rectified within 7 working days of our agreeing to correct them.

The company accepting the payment is Aqua I. T. Support Ltd. Ltd and that is what will appear on your statement.

WEBSITE POLICIES

Commercial use

This Web Site is for non-commercial, personal use only. The services contained on this Web Site may be supplied on a commercial basis on payment to Aqua I. T. Support Ltd. or its service or product suppliers of its charges from time to time. Please contact us on 0141 530 2007 or email accounts@aquaitsupport.co.uk for further details.

In the event that you use any of the services contained on this Web Site for commercial use, Aqua I. T. Support Ltd. shall be entitled to charge you at its applicable rates in respect of such commercial use.

Copyright

The copyright in the material contained in this Web Site belongs to Aqua I. T. Support Ltd. or its licensed source. Any person may copy any part of this material, subject to the following conditions:

  • the material may not be used for commercial purposes;
  • the copies must retain any copyrights or other intellectual property notices contained in the original material;
  • the products and technology or processes described in this Web Site may be subject to other intellectual property rights reserved by Aqua I. T. Support Ltd. or by other third parties with no license granted in respect of those intellectual property rights); images on this Web Site are protected by copyright as its text by IPR and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s).

Changes to Terms and Records of Agreements

We reserve the right to change these terms and conditions at any time by posting changes on the Web Site. It is your responsibility to review the Web Site terms and conditions to ensure you are aware of the latest terms and conditions. Your use of this Web Site after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions. We recommend that you print off and retain for your records a copy of these terms and conditions from time to time and a copy of any terms and conditions relating to any product or service which you apply for online, together with any related application form completed and submitted.

Any amendment to terms and conditions must be agreed in writing by us, or, if appropriate, by the relevant company or individual supplier with whom you contract.
Disclaimers

Whilst Aqua I. T. Support Ltd. has taken due care and attention in the preparation of the contents of this Web Site, this Web Site and the information, names, images, pictures, logos, icons regarding or relating to Aqua I. T. Support Ltd. or our products and services marketed on the site (or to third party products and services), are provided on an 'as is' basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will Aqua I. T. Support Ltd. be liable, whether in contract or tort (including negligence or breach of statutory duty) or otherwise for any losses sustained and arising out of or in connection with use of this Web Site including, without limitation, loss of profits, loss of data or loss of goodwill (in all these cases whether direct or indirect) nor any indirect, economic, consequential or special loss.

Aqua I. T. Support Ltd. does not represent that the information contained in this Web Site is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in this Web Site or for any reliance placed by any person on the information.

Aqua I. T. Support Ltd. does not warrant that the functions or materials accessible from or contained in this Web Site will be uninterrupted or error free, that defects will be corrected or that this Web Site or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.

If any of these Terms and Conditions (or any terms and conditions relating to a product or service referred to in this Web Site) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such state or country only, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. Nothing in these terms and conditions shall exclude Aqua I. T. Support Ltd.'s liability for death or personal injury resulting from negligence of Aqua I. T. Support Ltd.

Jurisdiction and Law

Aqua I. T. Support Ltd. makes no representation that any product or service referred to on or through the Web Site is appropriate for use, or available in other locations. The information and other materials contained in this Web Site may not satisfy the laws of any other country and those who choose to access this Site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

These Terms and Conditions and any terms and conditions relating to products or services described in this Web Site shall be governed by and construed in accordance with the law of Scotland. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of [COUNTRY].

Links to other Web Sites

Certain (hypertext) links, advertisements or suppliers promotion will lead you to Web Sites that are not under the control of Aqua I. T. Support Ltd.. When you activate any of these links, you will leave The Aqua I. T. Support Ltd. Web Site by opening a new window and we have no control over and will accept no responsibility or liability in respect of the material on any such other Web Site. By allowing links with third party Web Sites Aqua I. T. Support Ltd. does not intend to solicit business or offer any security to any person in any country, directly or indirectly.

Force Majeure

Every effort will be made to carry out the contract but its due performance is subject to cancellation by Aqua I. T. Support Ltd. or to such variation as we may find necessary as a result of inability to secure labour, materials or supplies or as a result of any act of God, War, Strike, Lockout or other labour dispute, Fire, Flood, Drought, Legislation, or other cause (whether of the foregoing class or not) beyond the sellers control.

Guarantees

All original products supplied are covered by the terms and conditions of the manufacturers guarantee for a period of 12 months.

The guarantee provided by Aqua I. T. Support Ltd. specifically excludes faults caused by accident, neglect and misuse.

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